Software installation assistance


Requested Project

Assist client with installation of anti-virus updates and voice-response software.

Design Notes

Visited client's home and helped update and configure Norton anti-virus software.  This software would be impossible for a blind person to update, even with the software that speaks what appears on the screen.  Per the client, Norton anti-virus is the only anti-virus package approved by the Department of the Blind, and she was unwilling to consider another product that would update transparently.

RCRV designer is Keith Sutherland, and was requested by Iowa Dept of Blind -- Curtis Chang. The project was begun Mar 1, 2005 and completed Aug 20, 2005.


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